VARINDIA IT MAGAZINE

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Salesforce.com has unveiled Desk.com, revolutionizing customer service for a social and mobile world. With this service every business can deliver personalized customer service through Twitter, Facebook, phone, email and web. Desk.com puts a mobile help desk in every employee's pocket, letting companies help customers anywhere, anytime. Alex Bard, VP & GM, Desk.com said, "We built Desk.com so that every company can deliver personal customer service in a social and mobile world. Desk.com is social at its core; its mobile app instantly lets any employee, anywhere, deliver awesome customer service; and it can be deployed quickly and easily.” John Rote, Director, Customer Experience, Bonobos said, "At Bonobos, we need to move quickly because if we don't support the customer, there will not be a customer to support. We have a huge volume of inquiries and a small staff, so customer service is everyone's job. After deployi

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Servion Global Solutions has announced that its development center has been awarded the security standard accreditation ISO/IEC 27001:2005 for Information Security Management systems. ISO/IEC 27001:2005 certification is believed to be an accredited third-party certificate valid for Servion's Information Security Management System for Solution Design, Development and Deployment and Support Services in the Domain of Customer Interaction Management in accordance with the latest version of the statement of applicability. K. Balakrishnan, MD & CEO Servion said "As a customer centric organization, we understand the relevance and importance of the safety of customer sensitive data. The ISO/IEC 27001:2005 certification is an endorsement of that. It is also an endorsement of our continual commitment to design, develop, deliver and maintain solutions built to the highest levels of international security standards." For More Details Se

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Group FMG has announced the launch of a specialized mobile digital marketing service. This entry into a high-growth market is believed to help businesses and consumers design, develop and deliver rich interactive mobile solutions, apps and games across all mobile operating systems and devices including smartphones and tablets. Dilip Keshu, Global CEO, Group FMG, based in New York said, "Group FMG's core proposition is guiding brands through change. Mobile devices have fueled much of this change, from simply accessing content to mobile commerce through social media. Our foray into mobile solutions is an exciting and necessary addition to our existing solutions portfolio." Aditya Sharma, Co- Founder & Chief Business Development Officer, Group FMG, based in Bangalore said, "As smartphone, tablets and mobile devices are changing the consumer landscape, more enterprises are rapidly adopting mobile solutions to engage their c

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Check Point has announced its position in the Leaders quadrant in Gartner's 2011 Magic Quadrant for Enterprise Network Firewalls. Bhaskar Bakthavatsalu, Regional Director - India & SAARC, Check Point Software Technologies said, "Enterprises are looking for solutions that are tailored to their needs. Because security complexity is often the number one obstacle IT administrators face today, businesses are looking for solutions that deliver comprehensive protection, are simple to use, and can adapt to changing business requirements. We believe our position in the Leaders quadrant affirms our ability to help customers simplify security by providing protection against a wide range of threats with a single, unified solution." Check Points's latest software release, R75.20, features a new URL Filtering solution that integrates with Application Control, and includes SSL Inspection as well as expanded Data Loss Prevention capa

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Milagrow HumanTech has launched three home cleaning robots namely Red Hawk, BlackCat and Robocop. It is claimed that, they can clean all types of surfaces from marble to carpet to wood, and can easily go re-charge themselves in between cleaning cycles. Rajeev Karwal, Founder & CEO, Milagrow said, "The lifestyle of urban India today is no different from that of the developed world and hence it is also reflected in the products and services used. People have lesser time on their hands, more women are joining the workforce, domestic help is becoming expensive, the greying population is increasing and so is petty crime. Domestic Robots can easily meet the resultant needs of the consumer arising from the above. Milagrow HumanTech will usher in this revolution into the Indian consumer goods market. Today we are announcing our foray into Home Cleaning Robots and we will follow through with more launches at regular intervals." The robo

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE HCL Infosystems has announced its financial results for the second quarter ending December 31st 2011. Harsh Chitale, Chief Executive Officer, HCL Infosystems Limited said, "Due to the ongoing challenging environment, business growth in this quarter has not been as per expectations. We have been affected like the rest of the industry on account of uncontrolled circumstances like rupee depreciation and natural calamities like floods in Thailand which has led to a scarcity of computer components and thereby impacted market availability and also increased costs. However we are committed to our journey of transformation and confident that persistent efforts through our company wide excellence program 'Aspire' will deliver results in times to come. Multiple steps are being taken for concrete realignments and synergies to shape our internal business processes and workings." For More Details See www.varindia.com

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE MSI has announced the R7950 Twin Frozr 3GD5/OC graphics card built on the latest AMD 28nm Radeon HD7950 GPU with PCI Express Gen 3 support. MSI's exclusive Twin Frozr III thermal design is said to feature dual 8cm Propeller Blade fans to achieve up to 10 degree lower GPU temperatures and 13.7dB less noise under full load. The R7950 Twin Frozr 3GD5/OC uses Military Class III components include Hi-c CAP, Super Ferrite Choke and All Solid capacitors that have passed MIL-STD-810G level testing to deliver the best graphics card performance and quality to gamers. MSI further expands its R7900 with two new products, the R7970-2PMD3GD5/OC and R7950-2PMD3GD5/OC to provide the best choice for gamers. The MSI R7950 Twin Frozr 3GD5/OC adopts the advanced Twin Frozr III thermal design with dual 8cm fans with Propeller Blade technology that provide 20% more air flow. Nickel plated copper heat sink, high density cooling fins, and two 8mm Superpipe heat-

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Seagate Technology has reported financial results for the quarter ended December 30, 2011. The company shipped 47 million disk drives and reported revenue of $3.2 billion, gross margin of 31.6%, and net income of $563 million and diluted earnings per share of $1.28. On a non-GAAP basis, which excludes the net impact of certain items, Seagate reported net income of $581 million and diluted earnings per share of $1.32 for the quarter ended December 30, 2011. For the six months ended December 30, 2011, the company reported revenue of $6.0 billion, gross margin of 26.0%, net income of $703 million and diluted earnings per share of $1.61. On a non-GAAP basis, which excludes the net impact of certain items, Seagate reported net income of $727 million and diluted earnings per share of $1.67. Seagate returned $151 million to shareholders in the form of a dividend and repurchased $191 million of Seagate ordinary shares which equates to approximately

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Barix AG is offering voice paging to the iPhone and iPad via the Barix Wi-Fi Paging App - the first open-standards IP and multicast voice announcer application for mobile iOS devices. The Barix Wi-Fi Paging App, now available in the iTunes App Store, is supposed to enable zoned voice paging from iOS devices on commercial, public and residential properties. Barix's open-standards approach turns nearly any VoIP or IP Audio receiving device into a simple IP paging/announcement system. Besides the full range of Barix IP Audio devices, many IP phones are supported, as well as third-party IP Paging gateways and speakers. A one-time configuration process ensures that users can quickly set up a paging solution for immediate and ongoing use without hassle. Johannes G. Rietschel, CEO & Founder, Barix said, "Barix is bringing more than ten years of knowledge and leadership in VoIP and IP audio devices to the smartphone universe. The Barix

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE NTT DATA Inc. has announced that six companies- Keane, Intelligroup, MISI Company, The Revere Group, Vertex and AgileNet will start doing business as NTT DATA. IT services industry veteran, John McCain, will lead NTT DATA's overall operations across these organizations. He will also lead the global delivery operations in India as well as Canada, which are leveraged by the NTT DATA Group globally. As an established alternative in business technology services, the organization provides support that extends beyond IT to include advanced portfolio of business process, applications and infrastructure services. John McCain, President & CEO, NTT DATA Inc. said, "Our collective capabilities enable us to provide our customers with a stronger portfolio of services and solutions. We are now better positioned to provide our technology and industry expertise, global reach and IT innovation to help customers respond faster to market conditions

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Riverbed Technology has introduced new capabilities to its Cascade application-aware network performance management (NPM) solution, which delivers the needed visibility into virtualized data centers and data centers that use load balancing application delivery controllers (ADCs). This new release, Cascade 9.5, extends end-to-end service performance monitoring and troubleshooting - from the remote LAN, across the wide area network (WAN), and now deeper into the data center. Cascade Profiler is claimed to be the first NPM solution to provide a wizard-based, streamlined configuration process for service monitoring across ADCs. Virtual Cascade Shark is the first product to offer continuous packet capture and performance analysis in virtual environments. With this new release, the Cascade product line has said to unmatched capabilities for complex, global networks that include load-balanced and virtualized data centers. Jim Frey, Managing Researc

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Blue Coat Systems has announced that it has been positioned in the Leaders quadrant of the Magic Quadrant for WAN Optimization Controllers by Gartner, Inc. Blue Coat MACH5 WAN Optimization appliances and virtual appliances is believed to provide traditional and WAN optimization to reduce network costs and accelerate performance of important enterprise applications, file access, backup and email in addition to, live and on-demand video, Web content and Web-based and cloud-based Software-as-a-Service (SaaS) applications. Steve Daheb, Chief Marketing Officer & Sr. VP, Blue Coat Systems said, "The requirements for WAN optimization are changing dramatically. The increasing adoption of video, Web-based applications and cloud computing services require that a next generation of WAN optimization solutions support new performance needs. Blue Coat uniquely addresses WAN optimization requirements for both traditional data types and applications

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE HP India has announced its high-performance digital signage displays for retail businesses, including 47-inch diagonal multi-touch Digital Signage Display. The new products include HP LD4220tm and HP LD4720tm Digital Signage Displays, HPSignage Player mp8200. In addition, the popular HP rp5800 Retail System is also offered in a Digital Signage Edition. "To remain competitive and profitable in today's connected society, retailers must be able to engage with consumers at all points of service throughout the shopping experience with real-time, personalized information. HP's digital signage solutions reach key audiences with relevant and memorable communications delivered on stunning, high-performance signage solutions built on HP's industry-leading hardware, services and expertise," said Vinay Awasthi, Senior Director, Product Category, Personal Systems Group, HP India. The two new HP Digital Signage Displays - the HP LD42

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Microsoft has launched a creative storytelling contest - the Microsoft Advertising Story Awards (MSAs) which invites marketers from 30 countries across the world including India to submit a campaign idea for a brand or non-profit of their choice using Microsoft Advertising's storytelling platforms. Marketers are asked to submit a hypothetical digital media plan and creative idea for the brand or non-profit of their choice that addresses a "key business challenge" for that organization's 2012 or 2013 calendar year. The judging panel for India comprises industry's leading names and the contest was Split into two stages - a local heat followed by a global final, last date for submission of local entries is March 31, 2012. The winner of the India competition will advance to the global finals where two global winners will be crowned with the Global Microsoft Advertising Story Award for 2012. The winners will also be awarded

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE ASUS has launched Rampage IV GENE that delivers gamers with enhanced performance that places a premium on fidelity and speed. Supreme FX III EMI-shielded audio guarantees better in-game sound, Intel Ethernet LAN and ROG Game First technology boost online multiplayer performance, while ROG Extreme Engine Digi+II digital voltage regulation promotes improved overclocking. The board further uses Black Metallic capacitors and NexFET Power Block MOSFETs for added durability and heat resistance. Unlike budget micro ATX boards, it supports 2-way NVIDIASLI and AMD CrossFireX. "The new ASUS ROG Rampage IV GENE motherboard supports the latest Intel SandyBridge-E processors and provides great graphics performance. This X79 gaming mATX board ships with the exclusive ROG Extreme Engine Digi+ II design that promotes improved overclocking. All our ROG boards have the best hardware engineering and the fastest performance, resulting in huge demand in the

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE E-Plus Group in Germany and KPN Group Belgium in Belgium have chosen Ericsson to upgrade their mobile backhaul in Germany and Belgium over the next three years. Ericsson will install more than 15,000 MINI-LINK transmission node links in these countries before the end of 2013. Gerhard Lüdtke, Director, Access Network, E-Plus Group, said, "To cope with the continuous rapid growth in data traffic and offer faster mobile access and backhaul networks, we are upgrading our mobile backhaul with the help of Ericsson's MINI-LINK technology. This investment will also allow us to make our network more cost-effective and future-proof, to the benefit of our broadband business." Anders Runevad, Head - Region Western & Central Europe, Ericsson, said, "Mobile backhaul is becoming increasingly important due to the rapid increase in consumption of Internet services, which can otherwise put a lot of strain on mobile networks. This necess

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Vodafone India has announced "The Adventures of Super ZooZoo", an online comic series featuring Super ZooZoo, released exclusively on Vodafone ZooZoo's Facebook page. OgilvyOne Worldwide conceptualized and created the comic. Anuradha Aggarwal, VP, Brand Communication & Insights, Vodafone India, said, "We have seen that our fans constantly demand new ZooZoo material and a comic series was the most natural extension of the ZooZoos. So far, fans only knew ZooZoos through short ads or through content on our Facebook page. These comics are a great way for readers to get to know the ZooZoo world in all its quirky sweetness. Going ahead, we will extend the comics with never seen before ZooZoo characters and also give readers a chance to contribute their ideas." For More Details See www.varindia.com

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Airtel digital TV, the DTH service from Bharti Airtel has launched iKidsworld, a unique interactive service for kids to expand their learning and imagination. The user interface is believed to be designed to make learning enjoyable for them engaging kids at every step. The rich video content of iKidsworld is said to offer top of the line activities like stories, hobbies, songs, rhymes, math puzzles, science facts, quizzes and more. Powered by Fundoodaa, the content of iKidsworld is supposed to be designed and hand-picked to enhance a child's knowledge, pique their curiosity, challenge their thinking and at the same time have an entertainment quotient. For More Details See www.varindia.com

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE ARCHOS has appointed PNM Informatics as its National partner for India & Sri Lanka. PNM unveiled three of the best seller models ARCHOS 101 IT, ARNOVA 7G2 & 7CG2.PNM Informatics announced its end to end customer service operations to be managed by Accel Frontline Services Limited, as its Strategic National Service Partner in India for Range of products PNM informatics will introduce in India Market. As a part of this collaboration, Accel's WMS Division, India's best known Warranty Management Services Company provides PAN India Carry-in/walk-in warranty Services & Toll Free Tech Helpdesk Services for PNM's Products to offer prompt and simple redressal to both end customer and channel support needs. Rajan Khattar, Country Head, PNM Informatics Pvt. Ltd., Chandigarh, said, "Customer delight & Service excellence has always been a key component of the PNM business philosophy. Warranty servicing of the Tablet PC'

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE The KR Mangalam Group has announced an investment of Rs. 200 crore for setting up two assembly units in Uttaranchal and Himachal Pradesh. Keshav Arora, CEO said, "We are setting up two units in Uttaranchal and Himachal Pradesh at a cost of Rs. 200 crore for assembling mobile handsets. The first unit would be coming up in six months at Roorkee in Uttranchal, as the land for it has been taken up and construction process has commenced." For More Details See www.varindia.com

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Tata Communications, together with nine global service providers has announced the launch of the Global Meeting Alliance. Launch members include Safaricom in Africa, Telstra in Australia, Etisalat, Qtel and Mobily in the Middle East, Neotel in South Africa and Sprint, Glowpoint and TELUS in North America. The launch represents the largest functioning global collaboration between service providers in business video services. Peter Quinlan, VP, Integrated Business Video Services, Tata Communications said, "Tata Communications continues to demonstrate its commitment to facilitating an open, global ecosystem that moves business video from an intra company experience to a collaboration tool with worldwide reach. The Global Meeting Alliance is central to this strategy, and today, all alliance members are taking a major step towards making an open community for business video a reality." Andrew W. Davis, Sr. Partner & Co-Founder Wainho

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Symphony Services has announced record business performance for the year 2011, including financial growth, as well as geographic and market reach expansion, innovative new product and service offerings. Financial highlights include 12% sequential quarter revenue growth in Q4 2011; 24% growth in full year earnings before interest, taxes depreciation and amortization (EBITDA); annual bookings growth exceeding 60%; and more than 65 new clients. Sanjay Dhawan, CEO, Symphony Services said, "The convergence of software with cloud and mobility has dramatically shifted the development challenges our clients face when trying to build and commercialize new software and software-enabled products. The recent surge in our business is a direct reflection of the investments we have made in these emerging areas, the uniqueness and readiness of our solutions and our innovative commercial engagement models." For More Details See www.varindia.com