VARINDIA IT MAGAZINE

D-Link has made a major breakthrough in customer service support by introducing the revolutionary “D-Link Direct Service – DDS” during mid-2013. Following the overwhelming response to DDS, the company has now decided to extend this service to customers present in C & D Class cities as well. As a result, the new and enhanced service support system will make the turnaround time faster and increase the footprint for DDS pan India. The highly appreciated and admired D-Link Direct Service with its new Regional model will be backed by D-Link Service Centres (DSCs) along with D-Link Service Partners (DSP) and D-Link Authorized Collection centres (DAC). So with a presence in over 150 cities, DDS will now offer faster and reliable service to customers across India. All regional DDS Centres are equipped with the state-of-the-art BGA (Ball Grid Array) facilities to support quick resolution. D-Link Direct Service (DDS) benefit can be availed on all D-Link ADSL Broadband, Wireless and sele...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE ASRock has revealed that DIGICARE and ASRock have entered into a national partnership to offer professional RMA service and support for the entire range of ASRock motherboard products in India. "New alliance offers high-performance support and speedy after-sales service. This is our competitive advantage. ASRock brand represents high quality. We are setting a whole new standard for a faster and more efficient RMA service in the Indian market. A reliable cooperation with DIGICARE allows our valued customers to obtain a more stable and robust PC service," said James Lee, Vice-President - Sales & Marketing, ASRock. Balgond Chougula, Vice-President - Services (RMA), DIGICARE, said, "We are excited about this relationship. ASRock is a leading global networking player. We are confident that we will provide the necessary support required for their customers in India. With our vast experience in servicing and a national coverage, ...