VARINDIA IT MAGAZINE

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Uninor has rolled out a new offer which includes free unlimited local calls (Uninor to Uninor) on Sundays. This offer is applicable to all existing / New Uninor customers. The offer is valid on every Sunday starting from July 22nd to August 26th 2012. Shivkumar Mudaliar, Circle Business Head, Uninor's Tamil Nadu operations said,’’ Uninor believes in building a strong bonded community of subscribers on our network to enjoy our proposition of “Pay Less Talk More”. We want them to take time out on a Sunday and catch up with their friends & relatives, and talk absolutely free on Uninor to Uninor calls. We welcome all our subscribers to make the most of this Special Sunday offer – a true Gift from Uninor.” Furthermore, Uninor recharges are available across 35000 telecom retail outlets, 78 exclusive Uninor Stores across Tamil Nadu.    For More Details See www.varindia.com

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Tata Power has re-defined customer convenience for its Mumbai customers by launching ‘Itz Cash Card’ payment facility. The Company increased its bandwidth of payment options by including Itz Cash Cards as an additional payment option over and above the online & offline modes already available. Tata Power customers can now make their bill payment anywhere, anytime at their convenience with Itz Cash Card. This facility not only provides them with the option to pay their bill online from the comfort of their home or office, but also to use Itz Cash World Outlets of their choice.  S. Padmanabhan, Executive Director - Operations, Tata Power, said, “We, at Tata Power, always strive to innovate and provide services to exceed customer expectations. The introduction of the Itz Cash Card provides another bill payment option that will help our customers make payments in a more convenient manner.” For More Details See www.varindia....

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE   Uninor has announced customer engagement program for customers. Uninor customers can win exciting prizes by just recharging for Rs 30 & above and get assured gift in the form of free minutes or SMS Packs and weekly / bumper prizes by participating in the contest. The customers can participate the contest by sending an SMS finishing the slogan, “Why I Love Uninor” to a toll free no: 53030 and the winner will be selected from the list of participants who have given the best slogan. ShivKumar Mudaliar, Circle Business Head, Uninor's Tamil Nadu operations said, “Uninor has always taken up initiatives to connect to customers as we believe that to be an important step towards understanding our customers better. We run that extra mile to bring out the best for them. The latest “Oru Recharge Pala Parisugal” is another endeavour in that direction.” For More Details See www.varindia.com

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Dialog Axiata PLC has extended its strategic partnership with Cable&Wireless Worldwide (CWW) to meet the growing customer demands for managed services. According to the arrangement, Dialog Axiata will leverage C&W Worldwide’s extensive International MPLS network, mainly into the European region and with it, be able to offer its enterprise customers various managed services on video, voice and data platforms. The partnership is said to enable Dialog to expand its network coverage beyond its own points of presence (PoPs) in the UK and establish itself as the leading International MPLS provider in the Sri Lankan market. Supun Weerasinghe, Group Chief Operating Officer, Dialog Axiata PLC said, “It is important for us to partner with a leading and trusted telecom provider such as Cable&Wireless Worldwide, who has one of the most resilient network infrastructures available. We’ve been working with CWW for a long time has helped...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Alcatel-Lucent (ALU) has launched an extended portfolio of software and services designed to improve the experience that consumers have with their smartphones, tablets and other connected devices. Adolfo Hernandez, President, Alcatel-Lucent's Software, Services & Solutions group, said, "Alcatel-Lucent has established a strong reputation in customer experience with hundreds of communications service providers around the world. What we are announcing today is a commitment to continue our investments in the area of customer experience with the introduction of our new portfolio – which we have called Motive Customer Experience Solutions." The Motive Customer Experience Solutions (CXS) portfolio is designed to proactively address the consumer experience, providing a suite of software and expert services to help communications service providers manage their customer relationships over a wide range of touch points. For More Detail...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Tata Consultancy Services (TCS) has announced the official opening of its Silicon Valley Customer Collaboration Center in Santa Clara, California. Located in the heart of Silicon Valley, the collaboration center is designed to provide an open and collaborative workspace. The center is said to serve as the worldwide headquarters of TCS' Mobility Solutions Unit, which aims to bring the benefits of emerging technologies like big data, analytics and mobility to enterprises across all industries. The center will serve as the base for TCS’ Solutions Unit, which applies the latest advances in software technology to real-world business problems that customers may face. This center features several innovative collaborative work place features designed to enable effective collaboration between TCS and its customers from around the world on leading-edge technologies. N. Chandrasekaran, CEO & MD, TCS said, "Silicon Valley is a perfect place ...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Tata DOCOMO has rolled out an exciting handset bundled offer for its new CDMA customers in Karnataka. Customers are expected to buy Huawei C2835 color FM handset at Rs. 1099 along with which they will get 500 minutes of free local calling under this offer. A P Sriram, COO, Karnataka, Tata Teleservices Limited said, "Launch of this handset is an extension of our commitment to offer affordability to our customers. At Tata DOCOMO, we have always strived to offer unparallel services with an assortment of handsets and now we have one more handset which comes bundled with the benefit of free 500 minutes of local talk-time keeping the differentiated usage patterns of our customers in mind. We are confident that this offer will be well received by our customers." For More Details See www.varindia.com

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE HP India has showcased its latest range of LaserJet products and solutions at a special event for its customers in the government, SMB and enterprise segments, and key channel partners. The HP "Demand More" event showcased the latest range of M500 and M600 LaserJet Printer Series, along with the M4555 MFP Series. The event was attended by more than 500 HP customers, who also witnessed live demonstrations for various HP technologies and applications, including HP ePrint, AirPrint, Secure Printing, Color Access Control. Nitin Hiranandani, Director, LaserJet Enterprise Solutions, HP Imaging & Printing Group, said, "Our latest range of enterprise LaserJet solutions embodies HP's commitment to innovation and a deeper understanding of our customers' needs. The new printing solutions deliver industry-leading reliable performance, unsurpassed print quality and environmentally-friendly features and are designed specifically...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Polycom has announced several key initiatives that further its social business strategy, including strong customer momentum with IBM and strategic product updates, such as native integration of Polycom Real Presence video solutions with the recent version of IBM Sametime. The integration of Polycom's video solutions with IBM social business platforms IBM Sametime and IBM Connections helps companies tap into the transformational power of social and web platforms, empowering video calls from within the email and social business interfaces users. "Video collaboration is mission-critical in organizations today, and the ways companies are using video is rapidly evolving. Everyday more people gravitate to social networks as their primary way to share and stay connected. Polycom is committed to developing integrated solutions with companies like IBM to power a social video experience that helps our customers realize and maximize the inhere...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Amdocs has launched Amdocs Customer Management 8.1(CM 8.1), Designed to redefine and improve the overall user experience for customer service representatives (CSRs), Amdocs CM 8.1 increases agent efficiency and productivity with intuitive tools. Amdocs CM 8.1 provides a simplified and intuitive user interface (UI) for CSRs in contact centers and retail stores (including tablet support); better tools for handling the growing volume of smartphone-related support calls; and process automation for faster order taking. Mary Wardley, VP, Enterprise Applications, IDC said, "With competition for acquiring and retaining customers intensifying, providing a superior customer experience has become a prime differentiator for global service providers. But, providing a seamless, high-quality experience will remain a serious challenge for operators unless they redefine and simplify the user experience for their agents to optimize their current complex a...