VARINDIA IT MAGAZINE

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE InterGlobe Technologies is believed to open a delivery centre in China soon. InterGlobe is said to looking for a couple of locations in China and two of these are Dalian and Guangzhou. Vipul Doshi CEO, InterGlobe Technologies shared, "We are yet to decide on the final location. The company is also keen on setting up a centre in South America. We are closely looking at Argentina and Chile. The 300-500 seater facility being proposed is expected to be up-and-running in about six months. The move has been prompted by some of its customers who wanted support for Chinese and Japanese back-office work. There are at least three customers who want to be serviced from that region, to address the Chinese and Japanese market." For More Details See www.varindia.com

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE InterGlobe Technologies (IGT) has launched an integrated solution for managing crew travel. The solution is focused towards suppliers of travel like airlines, railways and cruises. Traditionally considered as a non-revenue part of the travel, crew travel plays an important role in ensuring operating efficiency for airlines, rail and cruise companies. Even though many airlines invest into tools for managing crew travel, they are unable to bring efficiency and flexibility to the process due to inter-departmental dependencies and lack of timely communication. Having worked with some of the leading travel suppliers globally, IGT has developed a unique integrated solution called Crew Travel Management Center (CTMC) that combines the efficiency of automation and technology with the support of a centralized contact centre. CTMC focuses on providing 24x7 multichannel support for end-to-end crew travel, right from rostering to billing to visa processi...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE InterGlobe Technologies (IGT) has announced its successful re-certification of COPC-2000 CSP Standard. With this move, IGT has become the first BPO in the Asia-Pacific region to receive COPC 4.4 version certification. Announcing the prestigious COPC re-certification, Vipul Doshi Chief Executive Officer InterGlobe Technologies said, "It is a matter of great pride for IGT to become the first travel-focussed BPO organization to receive this coveted industry certification in Asia- Pacific. This showcases our constant endeavour towards the high standards of delivering business excellence to our customers. We understand the fact that our success is inextricably related to customer satisfaction, and we intend to lead the way in the travel outsourcing industry by eliminating inefficiencies and improving performances through our COPC certified practices." "It is a matter of immense pleasure to announce IGT as the first COPC 4.4 certif...