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Showing posts from September 24, 2015

Uninor becomes Telenor

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With a promise to be the best in basic services including voice and Internet for mass-market customers, Telenor India has introduced its new brand identity. The company has retained its prominent position as Sabse Sasta (most affordable) operator and has extended its commitment to deliver excellence through fair and easy services. With a brand new philosophy of delivering more value for money through a well-crafted campaign tag line “Ab life full paisa vasool”, Telenor builds on the promise to offer more for less in each transaction. The company has taken a strong customer-centric approach through industry-first initiatives like compensation for call... Read more

IBM Cloud helps SMBs to improve collaboration and customer service

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To transform their IT, enhance organizational collaboration, and provide better services to customers, several small and medium businesses (SMBs) across India have adopted IBM Cloud. SEL Group, Polytech Instruments and Strategic Decisions Group (SDG) will use IBM Connections Cloud, enabling them to significantly reduce operational costs and improve productivity. “Enterprises, small or large, are harnessing the benefits of cloud computing. They face challenges around reliability, standards, security, and control in truly extending the use of cloud beyond IT. IBM Connections Cloud provides easy-to-access integrated email, social business capabilities and third-party applications along with its enterprise-grade security and control. This will help these SMBs to overcome the challenge of optimizing workforce with minimal IT spend, with client delight in mind,” said Gaurav Sharma, Director,  Social Solutions, Smarter Workforce & Internet of Things, IBM India /SA... Read more

Dimension Data teams up with Arkadin

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Dimension Data has signed a global partnership with fellow NTT Group company, Arkadin, to deliver Cisco’s WebEx Cloud Connected Audio (CCA-SP) platform. Dimension Data is the first global non-telco or conferencing service provider to offer this solution worldwide, further positioning Dimension Data as the global market leader in the conferencing space. “Cisco’s WebEx Cloud Connected Audio (CCA-SP) platform enables an optimal WebEx experience via quality of service connections to Cisco’s global WebEx Cloud. Many service providers protect their underlying investment bases, which stifles the organisation’s ability to unify the user experience, reduce cost and risk of delivery, and accelerate innovation. The partnership with Arkadin delivers another tool that the NTT group can deliver to enable our clients to embark on a transformation journey on their terms by bringing together their communications tower silos into a unified user strategy – and quickly,” explains Ian Heard, Dimension...

BT announces new Cloud-based Unified Communication Solutions

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BT has announced global availability of three new cloud-based solutions that enable customers to easily integrate collaboration tools and services from disparate technology platforms and different vendors. Freedom of choice, security and great user experience deliver the promise of “Cloud of Clouds” to multi-vendor unified communications and collaboration environments. With One Cloud video, BT addresses the shift of video collaboration from the conference room to multi-vendor environments using office desktops, home laptops and mobile devices. To help customers prevent the traps of video islands that are unable to interconnect between them and to the wider world, BT is now making it easy to schedule and join a video conference across different platforms and different devices. One Cloud video is launched globally and allows user-friendly video conferencing either through MeetMe video for existing BT MeetMe, Microsoft and mixed video estate customers, or through Cisco Collaboration ...