VARINDIA IT MAGAZINE

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE   As per the latest update by ITC Infotech, it has been revealed that one of the biggest challenges that retailers will face in 2014 is the fear of losing their customers, as well as winning new ones, in a very competitive business environment. To address these challenges more and more companies need to make aggressive investments in technology to gather intelligence about the buying trends and experiences of their customers as well as enhance the use of data analytics. In the wake of recent store closures, what will highlight the drivers of customer loyalty are processes like Real Time Data Analytics and Single View of Customer. This will enable retailers to provide a tailored shopping experience to ensure customer retention. Hardeep Singh Garewal, President of European Operations at ITC Infotech said, “Customer Experience Management helps to provide a strategic framework that retailers can use to gain business insights from multich...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE   ITC Infotech  has entered into partnership with  SAP  to provide end-to-end services, including niche services and solutions to clients in South Africa. ITC Infotech’s services for the South African market will also focus on SAP solutions for Enterprise Performance Management (EPM), Enterprise Information Management (EIM), Business Intelligence and Sustainability. Desmond Nair, Ecosystems and Channel Director, SAP Africa, said,  " ITC Infotech has extended their global partnership into Africa  as they have seen the growing potential of this continent. We will be working together to extend the EPM solutions in the banking and mining space." Hardeep Singh Garewal, President – EMEA Operations, ITC Infotech, said, “Our deep expertise in SAP technologies and long-standing relationship with SAP will immensely benefit companies in South Africa. ITC Infotech has already made significant inroads into this emergi...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE ITC InfoTech has unveiled Optsustain, a product that has been purpose-built with the aim of simplifying the process of sustainability management across the globe. The product was showcased at an exhibition during the sixth annual conference on Sustainability Solutions by CII ITC Centre of Excellence for Sustainable Development held at The Lalit, in New Delhi. The product has been developed to internalize and improve an organization's commitment to sustainable development in a way that can be demonstrated to both internal and external stakeholders. Umashankar, Global Practice Head - Corporate Sustainability, said, "This tool has been built based on ITC Infotech's wide domain and consulting experience, and our in-depth knowledge of various sustainable reporting frameworks. We draw inspiration from ITC's exemplary sustainability performance which has helped us in conceptualizing this unique offering. This feature-rich tool wit...