Reliance too busy to answer Customers grievance!
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Reliance, which confidently announced the launch of 3G services just a few months back, seems to have forgotten its early days. Their existing customers are facing too much of problem. A senior citizen residing in Delhi was wrongly charged for some activation of VAS, which she never opted for. "On calling to the customer service numbers from my mobile, I couldn't get through. Then I tried calling from MTNL landline and thankfully could connect," she informs on the condition of anonymity. Though she requested for deactivation of the services (myFeelings) she has never opted for, her balance used to get auto debited every month. "This continued for three months and finally I visited a nearby mobile phone shop and requested the shopwaala to please call up the center and deactivate it. I had to spend some 40 minutes at the shop. The customer care team is so unconcerned for senior citizens problems as well, which is hurting to ...