Posts

Showing posts from February 16, 2011

Reliance too busy to answer Customers grievance!

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Reliance, which confidently announced the launch of 3G services just a few months back, seems to have forgotten its early days. Their existing customers are facing too much of problem. A senior citizen residing in Delhi was wrongly charged for some activation of VAS, which she never opted for. "On calling to the customer service numbers from my mobile, I couldn't get through. Then I tried calling from MTNL landline and thankfully could connect," she informs on the condition of anonymity. Though she requested for deactivation of the services (myFeelings) she has never opted for, her balance used to get auto debited every month. "This continued for three months and finally I visited a nearby mobile phone shop and requested the shopwaala to please call up the center and deactivate it. I had to spend some 40 minutes at the shop. The customer care team is so unconcerned for senior citizens problems as well, which is hurting to

Quest Software strengthens Asia Pacific Leadership

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Quest Software has appointed Barrie Sheers as vice president and general manager of its Asia-Pacific Japan (APAC-J) region. Sheers will be based in Quest's Singapore office. Sheers comes to Quest with more than 25 years of sales and general management experience. His career highlights include leadership of Asia-Pacific operations for Sybase, in addition to executive-level sales and marketing positions at EMC, where he spent seven years leading multiple successful launches of many technology solutions to APAC-J customers. "The Pan-Asian region continues to be among the most rapidly developing markets for IT infrastructure and systems management solutions. We expect Barrie's wealth of go-to-market strategy expertise will help expand our reach in this part of the world," said Alan Fudge, senior vice president, worldwide sales, Quest Software. "We look forward to working with Barrie as he introduces Quest products to

Hitachi Data Systems appoints Redington as its VAD

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Hitachi Data Systems Corporation has appointed Redington India as its Value Added Distributor (VAD). Redington's expertise in Valued Added Distribution will help Hitachi Data Systems build a strong VAR (Value Added Reseller) community in India. This will attract new partners to offer storage technologies, services and solutions to enterprise and mid-market customers across the country thereby increasing the company's footprint. Vivekanand Venugopal, Vice President and General Manager, Hitachi Data Systems, India said, "We are very excited to partner with Redington, one of the largest distributors in the country. With Redington's market leadership in the Value Added Distribution and its complementing relationships we see a strong synergy that will help tap the Tier 2 and Tier 3 cities. This association will build a committed channel eco-system, encouraging our Tier 2 partners to move up the value chain and become storage con

Sophos provides Anti-Virus Protection to Juniper Gateways

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE To protect customers proactively from viruses, spyware, and Trojans, Juniper Networks has integrated Sophos Live Protection Anti-Malware into its Networks SRX Series Services Gateways for the Branch. The integration will be available with the Junos operating system 11.1 release, Q1 2011. Sophos Live Protection Anti-Malware draws from up-to-date intelligence from SophosLabs, a global network of threat analysis centers, through cloud look-ups of URLs and checksums that deliver effective protection against real world threats, including traditional viruses and infected Websites, with minimal impact on unified threat management (UTM) performance such as CPU, memory, and storage. Michael Rogers, Vice President, Global Alliances and OEM, Sophos said, "security landscape continues to evolve at a rapid pace, which makes it more challenging than ever before for businesses to protect against these increasingly sophisticated threats. With the inte

Agilent Technologies unveils InfiniiVision 2000 and 3000 X-Series

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Agilent Technologies has expanded its mixed-signal and digital-storage oscilloscope portfolio with 26 new models that comprise its next-generation InfiniiVision 2000 and 3000 X-Series. The new scopes incorporate breakthrough technology that allows advanced capabilities to be included in affordable instruments. The Agilent InfiniiVision 2000 X- Series offers bandwidths from 70 MHz to 200 MHz and boasts the fastest waveform update rate in its class for superior viewing of signal detail and capture of infrequent events. First-in-class optional 8-channel mixed-signal oscilloscope (MSO) capability, and the industry's only optional integrated function generator, offer more capabilities to engineers and educators with highly constrained equipment budgets. The Agilent InfiniiVision 3000 X-Series scopes step up performance while aggressively holding prices in line, offering bandwidths from 100 MHz to 500 MHz and industry-leading waveform update r

Security Software and Online Backup features on SanDisk USB Flash Drives

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE SanDisk Corporation is offering encryption and online backup features across its entire retail USB portfolio. SanDisk SecureAccess software protects files against unauthorized access by creating an encrypted, password-protected folder or "vault" on the USB drive. The software also includes up to 2 gigabytes (GB) of secure online backup storage offered by Dmailer. "Business travellers lose more than 12,000 laptops each week in the U.S. airports, and more than half of those laptops contain confidential or sensitive information," said Kent Perry, Director, Product Marketing, SanDisk. "Data security has become an absolute necessity, and SanDisk USB drives with SecureAccess software offer an easy-to-use vault protected by AES encryption." SanDisk is also expanding its USB product portfolio with two new drives to meet the needs of a broad set of customers. The SanDisk Ultra USB flash drive features faster transfer rat

Sify appoints David Nishball as Chief Strategic Officer

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Sify Technologies has appointed David Nishball as their Chief Strategic Officer. In his new role, Nishball will work closely with the Chairman & Managing Director to drive the strategy to maximize Sify's global market opportunity and delivery footprint, expand the current portfolio of products and services and drive momentum to become a major global ICT player. Nishball will also assist in guiding and catalyzing Sify through its growth phase by tapping into new global venture opportunities. Commenting on his new engagement, Nishball said, "With its systematized and scalable delivery capabilities, Sify is in an enviable position to address business opportunities across the globe. Sify has scope for immense growth in the Enterprise, Consumer and international markets. With its strategically planned investments in the last four years in Network, Data Centers, Application Services and now in setting up a Cable Landing Station, Sif

DIGISOL launches Wireless USB Adapter

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE DIGISOL has introduced its wireless USB adapter DG-WN3150N. Wireless USB adapter enables notebook/desktop computers having USB interface to connect wirelessly with other clients in the network. It complies with IEEE 802.11n standard and is backward compatible with IEEE 802.11b/g standard. The DG-WN3150N wireless USB adapter can achieve wireless data transmission rate up to 150Mbps which enhances the sharing of files, photo, audio, video and gaming experience over wireless network. The DG-WN3150N wireless USB adapter supports WPS (Wi-Fi Protected Setup), which simplifies wireless client set-up procedures, so that even an inexperienced user can set up a secured wireless network without any configuration. DG-WN3150N supports robust security using WPA2 Enterprise (802.1x with AES) which enhances the security of wireless network to protect sensitive data from hackers. DG-WN3150N also supports 64/128 bit WEP encryption which offers first level of

Juniper Networks Redefines Mobile Video Delivery with Openware

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Openwave Systems has announced that Juniper Networks has selected the Company as a strategic partner to integrate its Media Optimizer into Juniper's Media Flow solution for mobile video optimization. The combined solution is expected to dramatically improve the economics of delivering video over mobile networks while revolutionizing the user viewing experience. "As mobile networks move towards an all-IP 4G network architecture, they need to switch from basic service management to service orchestration," said John Giere, senior vice president, products and marketing, Openwave. "While many network and middleware providers claim they have integration into the service provider infrastructure, we believe that the joint Openwave and Juniper solution will be the first solution in the market that can actually enable unprecedented scale and flexibility to enable service providers to effectively manage their network resources whil

Vasant Krishnan to be CFO of Mahindra Satyam

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Mahindra Satyam, a leading global consulting and IT services provider, is pleased to announce the appointment of Vasant Krishnan, as its new Chief Financial Officer effective 1st March, 2011. Mr. Krishnan is a Chartered Accountant with over 25 years experience and presently with Mahindra & Mahindra Limited as Sr. Vice President. He will come on board at Mahindra Satyam with effect from 1st March, 2011 in place of S. Durgashankar who will relocate to M&M. "On behalf of the Board of Directors of Mahindra Satyam, I would like to place on record my sincere appreciation to Durgashankar for his outstanding contribution in bringing order to our financial system, in what were probably the most difficult and trying times in corporate history of India. His ability to motivate a distraught team during the crisis and complete the restatement of our accounts in a record time, speaks volumes of his efforts in rebuilding Mahindra Satyam. I wish

OnMobile brings Karaoke to Mobile and Social Networks

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE OnMobile has announced Karaophone - an innovative service that allows users to play karaoke with their social networks via mobile or landline phones. The service represents a significant step in the convergence of entertainment and social networks, and can help media houses, record labels, and operators stand out amongst competition. With Karaophone, users can access social networks and choose a song of their choice. They can then share the music they create, challenge their friends and share it all through their desired social network platform. Karaophone also provides the facility to measure one's performance which can then be published and shared with friends and even ranked against fellow players. This innovative application takes mobile entertainment and social networking to the next level by offering voice based real-time updates. "The next frontier of mobile is enabling people to enjoy entertainment services on their mobile ph

Aspect introduces Aspect Education Services Program in India

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Aspect has launched a new training program for Customers and Channel Partners. The newly launched programme is designed to accommodate the growing demand of Unified Communications (UC) Applications training from BPO and Enterprise segment. That apart, it will also offer tailor made and standard classroom options to leverage UC Applications for enhancing performance in Customer Service, Collections and Sales & Telemarketing business processes. "According to NASSCOM, IT-BPO space is expected to cross $76billion in FY11 alone. Clearly effective, appropriate and timely education of key stakeholders becomes critical to the success of any contact center technology investment. We are confident that contact center agents and ISVs who enroll in our Education services will be equipped with the knowledge and skills required to accelerate expert level competency in this field," said Rajeev Soni, Country Manager, India & Middle East, A

Ericsson and Novatium bring Convenient Computing through Cloud

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Ericsson and Novatium have announced the global launch of PC as a service. By making use of a cloud based operating system, PC as a service removes the complexities of virus protection, software updates, application installation and maintenance. These features are moved away from the user to the cloud. The service, including client hardware, is remotely managed end to end by experts. PC as a Service is an operator offering and includes a managed monetized PC desktop and brings the strengths and advantages from mobile prepaid to the personal computer by allowing flexible recharging and diverse subscription models. The service holds tremendous promise for telecom operators globally looking at ways to monetize their mobile broadband infrastructure, while ensuring subscriber value. Several leading telecom service providers in India have already deployed the concept under their brand names. "PC as a Service is a first-of-its-kind concept an

NEC India introduces EXPRESSCLUSTER X

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE NEC India has announced the launch of a new software solution - EXPRESSCLUSTER X 3.0 Series that ensures business continuity in the event of planned and unplanned disruptions. The EXPRESSCLUSTER series offers powerful and accurate failure monitoring features, failover features that quickly inherit jobs to a healthy server when a failure occurs, and operation management features that determine where failures have occurred at a glance. Abhilesh Guleria, Head-IT Platform & Display Solutions Business, at NEC India, says, "Due to recurring natural disasters and increasing security threats in India, business continuity and disaster management have assumed significant importance in the enterprise community. NEC is committed to empowering its customers with high reliability solutions with proven technology that can ensure business continuity and protect mission critical systems. Keeping this in mind, we are glad to announce NEC's unifi

GIGABYTE announces its Value Partner Program

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE GIGABYTE Technology India has launched a trendy version of its popular quarterly GIGABYTE Value Partner Program (GVPP). Named "The No. 1 Choice - GVPP" and effective from February 11, 2011, the online Q1 2011 scheme is open only to registered channel partners who buy GIGABYTE motherboards from the company's authorized distributors and GIGABYTE Premium Partners. To be eligible for the "The No. 1 Choice - GVPP", partners need to be registered on the GVPP website, http://event.gigabyte.com/india_reseller, wherein they have to enter the purchased motherboards' serial and check numbers to earn reward points. As partners will win gifts worth the same amount as the number of points earned by them, more purchases will ensure more prizes for them. Purchase of higher-end motherboards will ensure more points. Announcing the launch of "The No. 1 Choice - GVPP" Rajan Sharma, General Manager, Marketing & Sales, GI

Juniper Networks accelerates Profitability for Mobile Operators

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Juniper Networks has announced a portfolio of products, solutions and partnerships that deliver open, scalable and secure solutions for mobile operators seeking profitable growth from the accelerating smartphone revolution. Juniper's new network solutions for the mobile Internet integrate the scale and simplicity of IP with the pervasive connectivity of mobility allowing mobile operators to monetize smartphone growth and lay a solid foundation for higher bandwidth, rich media applications. "By 2020, there will be billions of smartphones and tens of billions of machine-to-machine devices on the market which will accelerate the move to IP-based mobile architectures and new business models. To capitalize on these dynamics, Juniper offers mobile operators a differentiated pathway to profitability," said Manoj Leelanivas, Executive Vice-President & General Manager of Junos Application Software, Juniper Networks. "Juniper

Confed Summit 2011to collectively explore Growth Areas

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE The 4th edition of the Confed Summit 2011 will be held in Kollam (Quilon), Kerala on 26th & 27th February, 2011. The Summit is being organized by Confed-ITA, which is an amalgamation of 22 associations. Around 1,000+ proven dealers from 22 associations from across Tamil Nadu, Pondicherry and Kerela would be a part of this annual event. The theme for the Confed Summit 2011 is "Change to Grow". While explaining the theme of the event, Rtn. Muthuswamy A,President, Confed-ITA - 2011-2012 and Chairman, Confed Summit 2011, said, "Changes are inevitable, changes are natural, not something to be afraid of, as nothing remains static. All changes may not result in growth, but the Changes that lead to Growth are to be identified and pursued. In Summit 2011, let us together explore the areas that need to be changed to Grow Together. Positive changes lead to Positive Growth." "Business in India through channels is growing yea

Infocomm India Road Show kickstarts from Delhi

Image
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Delta Display Division, part of the $6-billion Delta Group, will be presenting its premium range display solutions at the InfoComm India 2011 Road Show in three different cities, starting from New Delhi on 14th February, 2011 moving on to Mumbai on 16th February, and to Bangalore on 18th February. The Delhi Road Show has been concluded and has won wide acclaim from the visitors and exhibitors. InfoComm India 2011 Road Show brings a selected group of AV manufacturers - all international brand names under one roof. These brands will present their latest AV systems and applications for various industries like Transportation, Security, Education, Corporate/IT/Finance, Building Design & Development, Leisure & Entertainment, Retail & Hospitality, Meetings & Conventions and Government Services such as Legal, Healthcare and Defence. "The motive behind organizing such a show in India is to help bring the products and services of