Aspect introduces Aspect Education Services Program in India

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

Aspect has launched a new training program for Customers and Channel Partners. The newly launched programme is designed to accommodate the growing demand of Unified Communications (UC) Applications training from BPO and Enterprise segment. That apart, it will also offer tailor made and standard classroom options to leverage UC Applications for enhancing performance in Customer Service, Collections and Sales & Telemarketing business processes.

"According to NASSCOM, IT-BPO space is expected to cross $76billion in FY11 alone. Clearly effective, appropriate and timely education of key stakeholders becomes critical to the success of any contact center technology investment. We are confident that contact center agents and ISVs who enroll in our Education services will be equipped with the knowledge and skills required to accelerate expert level competency in this field," said Rajeev Soni, Country Manager, India & Middle East, Aspect. "Our aim is help companies successfully deliver the next generation of customer contact" he added.

Executives enrolling for these courses, learn in a supportive environment that combines lectures, demonstrations, projects, lab work and hands-on exercises. The class sizes are kept small to ensure individualized attention. Also the complete list of course offerings is available on the Aspect Education Central Course Curriculum Planner on www.aspect.com. "We have augmented the capacity in our Bangalore facility to address the growing need for classroom trainings", added Mr. Soni.

For More Details See

www.varindia.com

Comments

  1. seoseo2/27/2011

    Education in India, India Education System, Education Boards if you want more visit below website.

    Education in India

    ReplyDelete

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