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Showing posts from August 21, 2018

Commitment to Service: The Key to Delighting Customers Always

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VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Kazutada Kobayashi President & CEO, Canon India Customer service has been an important aspect of any company’s sustained and long term growth. Canon India works in collaboration and for the upliftment of our customers, partners, employees and the community at large. Two core ingredients of the company’s success are ‘Innovation’ and ‘Customer Delight’. Owing to these, Canon leads the helm of innovation, with its expansive portfolio catering to the imaging industry. The company is renowned amongst the top patent holders, across the world. Innovation has always been core to its DNA, which is explicit from the two decades of its legacy in the country. If we look back, unlike most of the other companies in Asia, Canon India started its journey with B2B and then built B2C over it, which now constitutes as much of a significant share to its business. Customer delight being the foremost objective for Canon India, the c...

Infosys CFO M.D. Ranganath resigns

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VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Infosys has confirmed that its Chief Financial Officer, M D Ranganath has resigned from the post. The Board of Directors has accepted the resignation and is going to search for the next CFO. Ranganath will continue as Chief Financial Officer till November 16, 2018. During his tenure of 18 years at Infosys, Ranga has been a part of the Infosys Leadership team and has played several leadership roles in the areas of consulting, finance, strategy, risk management and M&A and has worked closely with the Board and its committees in formulating and executing strategic priorities for the company. After a successful career in Infosys including as CFO for the last 3 crucial years, Ranganath plans to pursue professional opportunities in new areas. Over the last 3 years, during a critical phase of the company, Ranganath had delivered strong and consistent financial outcomes, maintained high standards of financial reporting, bu...