VARINDIA IT MAGAZINE

Avaya has released a statement on August 7, 2017, announcing that it has filed an amended plan of reorganization and disclosure statement, with the support of major stakeholders, representing an important milestone in the company’s restructuring process and giving a “clear and viable path to emerge from Chapter 11 in the near term”.  Vishal Agrawal, Managing Director, India and SAARC, Avaya, said that while Avaya Inc. has been working through the Chapter 11 process in the US, India business has progressed strongly. “This agreement provides a clear and viable path to exit Chapter 11 in line with our strategy. This is an important milestone as we work to emerge as a strong and competitive company in the coming weeks.” Read More

Targeting the midmarket segment, Avaya has announced its multichannel unified communications and contact centre cloud offering. Avaya Midmarket Cloud solutions will give its channel partners two flexible deployment options, enabling them to seamlessly evolve midsize companies to the advanced capabilities needed for digital business. The Cloud offerings are powered by Avaya IP Office and OnAvaya – Google Cloud Platform. These will allow customers to maximize their investments in more than one million Avaya systems worldwide... For More Details

Avaya has strengthened its commitment to India’s digital transformation goals through the Avaya University Outreach Programme, a series of initiatives with leading educational institutes in Pune. Avaya is working with four colleges to help develop training in key technologies and help deliver the skilled workforce India requires. More than 70 graduating engineers attended the first elective course at the Cummins College of Engineering for Women, one of four colleges with which Avaya is collaborating on the programme. The Avaya curriculum is a one-semester elective course, developed by Avaya in collaboration with the Colleges of Engineering. The course covers key trends in emerging technologies and telecommunication, including digital and IP telephony, VoIP protocols, unified communications and contact centre applications and provides new engineers with the skills to develop their careers and further India’s digital transformation efforts. Avaya plans to make the course available...

Avaya has released new research and calculator tool developed with industry analysts, Frost & Sullivan that helps companies determine how they are executing against a top priority for digital transformation efforts: Improving Customer Engagement. The research into Customer Lifetime Value (CLV) identifies qualities that separate high-performing companies from others, and how customer engagement can be influenced through a blend of business orientation, resource management and technology. With investments in digital transformation initiatives outweighing overall IT spend in some industries, it is critical that companies have a means of determining if the investments are having the intended effect on key objectives. Unilaterally, 80% of companies in any stage of digital transformation cite improving customer engagement as a priority. Measuring Customer Lifetime Value (CLV) can help companies stay on track for success since the research shows that companies tracking CLV significan...

Avaya has released new research and calculator tool developed with industry analysts, Frost & Sullivan that helps companies determine how they are executing against a top priority for digital transformation efforts: Improving Customer Engagement. The research into Customer Lifetime Value (CLV) identifies qualities that separate high-performing companies from others, and how customer engagement can be influenced through a blend of business orientation, resource management and technology. With investments in digital transformation initiatives outweighing overall IT spend in some industries, it is critical that companies have a means of determining if the investments are having the intended effect on key objectives. Unilaterally, 80% of companies in any stage of digital transformation cite improving customer engagement as a priority. Measuring Customer Lifetime Value (CLV) can help companies stay on track for success since the research shows that companies tracking CLV significan...

Highlighting the role of innovation in driving the world’s digital transformation amongst the private and public sectors alike, Avaya has organized its annual Avaya Partner Forum 2016. More than 2,000 Avaya Connect channel partners from the Asia-Pacific, Middle East and Africa (AMEA) and Europe regions are attending the event. The two-day forum, hosted at the Atlantis the Palm Hotel in Dubai, gave Avaya a platform to present its strategic vision of a customer-focussed engagement model that delivers better collective business outcomes. The keynote addresses from Avaya leaders, seminars and expert sessions will enable channel partners and customers to learn about the key emerging industry trends, including Mobility, Cloud, Big Data, and Analytics, and the increased opportunities they represent... Read more

Avaya has powered Burj Khalifa with SDN Fx technology within Burj Khalifa, the world’s tallest building. This next-generation technology infrastructure will enable guests, tenants, and IT teams to enjoy the best network quality experience, with no downtime. A mixed-use tower, Burj Khalifa has residences, offices, common areas, leisure attractions, and much more. To meet tenants and visitors service-level expectations, it requires a networking platform that is secure, flexible, scalable and robust. This is now enabled with SDN Fx, Avaya’s fabric-based, software-defined network architecture for “Simplicity ... Read more

Avaya has announced that it has established a new legal entity to drive its operations in China. The move is intended to enhance localization in this strategic market to provide better support for Greater China customers and partners. The new streamlined operation will make it easier for customers and partners to work with Avaya, strengthening its ability to locally develop solutions and services to meet local customer needs and cultural communications habits. With domestically manufactured products and the reduction of logistics barriers, the new streamed operation will help make it easier and quicker to bring Avaya solutions to the customers that need them. “In a sense, we are evolving from ‘Avaya China’ to ‘China Avaya’ with this new legal entity.  Our customers will not only find it easier to do business with Avaya, they can also expect more localized solutions from us which will integrate our vision as global leader of business and customer engagement solutions, as well...

Avaya has announced its partnership with the DGS&D (Directorate General Supplies & Disposals), a central purchase & quality assurance organization of the Government of India, Department of Supply and Ministry of Commerce. Avaya will offer the latest high-definition video solutions in the DGS&D Rate Contract. Ensuring unrivalled performance, the partnership will help the Government of India (including ministries, educational instructions and central / state government organizations) to effortlessly transform its G2G and G2C communications and include video on any mobile or computing device, thus empowering India’s public sector and accelerating the momentum towards delivering a Digital India. Playing a key role in the digital transformation of India, Avaya, through this rate contract, would be able to provide the latest video conferencing technology to various units of both Central and State governments. It will also offer both HD videoconferencing endpoints, multi-...

Avaya has appointed Nidal Abou-Ltaif as President for Europe, Middle East & Africa (MEA), and Asia-Pacific (APAC).  He will drive Avaya’s “customer-first” solution innovation ethos and outcome-based approach, and help customers achieve their digital transformation goals. Pierre-Paul Allard, Senior Vice-President, Worldwide Sales and President, Global Field Operations, Avaya, said, “Nidal has a significant history of success, a recognized people focus, a fierce passion for winning, and a track-record in helping governments and businesses use technology to make a real difference in people’s lives. In this new role, his expertise and experience will prove invaluable in a market environment where change is the only constant. Together with his strong regional leadership team, he has built an impressive culture of engagement, inclusive of customers, partners and employees.  His personal, high-touch interactions with customers create excellent business value, which in turn d...

Avaya and AGC Networks have tied up to deliver cloud-based services to businesses across India. Under the terms of the agreement, AGC Networks will deliver communication and collaboration capabilities for new and existing customers in India, with the support and expertise of the Avaya Private Cloud Services organization. “This announcement demonstrates our focus on delivering cutting-edge solutions in innovative, adaptable formats designed to deliver Return on Technology Investment (ROTI). Avaya technology has long been at the heart of many of our major deployments and we look forward to being able to now expand our reach substantially. As trusted advisors, we believe our customers deserve the best and this model does just that – it takes away complexity and lets them get on with managing their business,” said Anil Nair, Managing Director & CEO, AGC ... Read more

Avaya has completed acquisition of Esna Technologies (Esna), a provider of real-time collaboration and communications software, to accelerate the adoption of communications-enabled applications for both enterprises and midmarket companies. Through the acquisition, Avaya will enable end-users to easily access multi-vendor communications capabilities – voice, video, IM/presence, conferencing and messaging – from within cloud-based business applications using their device of choice. gary e bernett avaya 300x300 Avaya completes acquisition of Esna Technologies“For all the effort that the industry has invested in business communications, most offers fall woefully short of the seamless user experience that leads to effortless engagement. It’s time for the convergence of communications and business applications, time for enabling communications from the browsers of public or private cloud-based applications people use every day, and time for the user experience to be one click to engage....

Avaya has announced an addition to the company’s SDN Fx architecture to help bring businesses one step closer to enabling Unified Access and the Internet of Things – minus the disruption found in many major technology transitions. This launch will enable Avaya to uniquely positioned to accommodate Government’s Digital India initiative. The sense of digitization and “Smart City” initiatives is driving Avaya for its new line of next-generation, premium stackable Ethernet switches, the ERS 5900 series, optimized for Avaya Fabric Connect, allows companies to support new and emerging technologies as well as existing ones. “Avaya has a significant role in the Digital India initiative, SDN Fx is our core technology that delivers effortless networking infrastructure. The clock is ticking for businesses that want a competitive edge through greater network agility. By some estimates, it is expected that nearly 25 billion devices will be connected to the network in just four short years. Tha...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE   In order to streamline the way midmarket companies collaborate and communicate,  Avaya  has unveiled a new software - IP Office 9.0. This software platform is meant for collaboration with highly flexible deployment options for companies up to 2,000 users that are capable of being deployed in as little as an hour. With over 12 million users already installed worldwide, Avaya IP Office now provides midmarket companies with a cost-effective, powerful platform for growth that delivers nearly 30% lower total cost of ownership compared to other solutions. Through tightly woven integration, Avaya IP Office offers a seamless collaboration experience across voice, video, and mobility, providing end users with secure, easy access from their choice of devices. Gary E. Barnett, Senior Vice-President & General Manager, Collaboration, Avaya , said, "Many agree that the midmarket is an underserved market segment. Yet, few ven...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE   Avaya has finalized the acquisition of Radvision. Pursuant to the terms of the merger agreement, each outstanding ordinary share of Radvision that was outstanding immediately prior to the effective time of the merger has been automatically converted into the right to receive US$11.85 in cash, without interest and less any applicable withholding taxes, for a total transaction amount of approximately US$230 million. Radvision will operate as an indirect, wholly-owned subsidiary of Avaya under the Radvision brand. With the close of the acquisition, Avaya is poised to deliver video collaboration solutions suitable for businesses of any size. The combined portfolios tackle the expensive, complex, disconnected experiences that often limit broader adoption of video as a business collaboration tool today. Together, Avaya and Radvision will build on the interoperability that exists between the two portfolios to extend video collaboration in...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE   Avaya has introduced Avaya Identity Engines 8.0 at Interop Las Vegas. It provides employees and guests with secure, controlled access to wired and wireless networks from their personal devices.  Avaya Identity Engines is part of Avaya Mobile Collaboration for Enterprise, an integrated solution for mobile workforces designed to provide business people with choices for where and how they can work.  This solution makes applications and mobile devices work together and provides new ways to leverage personal devices in the workplace using Avaya’s collaboration applications, unified communications infrastructure, networking technologies, and professional services. For More Details See www.varindia.com

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Avaya Inc. has signed an agreement to acquire RADVISION Ltd. Avaya is believed to provide customers a highly integrated and interoperable suite of cost-effective, easy to use, high-definition video collaboration products, with the ability to plug and play multiple mobile devices including Apple iPad and Google Android through this acquisition. Kevin Kennedy, President & CEO, Avaya said, "The opportunity for personal workspace is now. Customers demand a rich, collaborative user experience that is interoperable and easy to use. In addition, we believe this transaction will leverage a highly-skilled, incredibly talented and experienced workforce ready to deliver video to enterprise customers. With this acquisition we will seek to extend videoconferencing to any device, anytime, anywhere, making it as easy as a phone call, seizing the opportunity to deliver a fully-integrated solution and architecture that we believe sets us apart from ...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Avaya has introduced Communications Outsourcing Solutions (COS) that provides custom-built solutions and comprehensive management of a client's entire communications environment. COS serves as a client's communications arm, integrating directly with their IT processes and managing their overall communications functions. "At Bharti Airtel, the customer is at the core of everything we do. We constantly innovate and partner with the best to offer our customers a world-class service experience at every touch point. Our partnership with Avaya was in line with this philosophy and a game changer for our customer contact services and collaboration. Avaya Communications Outsourcing Solutions enhanced our service capabilities, and helped us deliver superior customer experiences across our operations in India," said Dr. Jai Menon, Director, Global Innovation & IT, Bharti Airtel and Group CIO of Bharti Enterprises "Avaya has i...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Avaya has announced the availability of Avaya Flare Communicator for iPad tablets. Avaya Flare Communicator claims to broaden the next-generation user experience of the Avaya Flare Experience currently delivered on the Avaya Desktop Video Device, to include the market-leading consumer tablet. Avaya Flare Communicator is said to provide mobile workers with secure, next-generation, unified communications and collaboration capabilities over both Wi-fi and 3G networks. Avaya Flare Communicator for iPad tablets is supposed to be enabled by the Avaya Aura unified communications architecture, which delivers integrated applications to a broad range of fixed and mobile devices. Avaya has taken a secure mobile collaboration by making the Avaya Flare Communicator a download from the Apple App Store. Additional consumer devices and operating systems will be supported later this year. Dr. Richard Mendola, VP, Information Technology & CIO, Emory Univer...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Avaya has unveiled its IP Office 8.0, the new version of the company's unified communications (UC) solution for small and mid-size enterprises (SME). The new version introduces a range of advancements for improving collaboration, including a set of mobile capabilities. The new mobility application for Avaya IP Office 8.0 called one-X Mobile Preferred for IP Office enables users to access a comprehensive set of unified communications capabilities on Android-compatible devices now and on iPhone devices in early 2012. Avaya's new one-X Mobile Preferred for IP Office application builds on the previously-available Essential Mobility solution for IP Office, a solution that extends voice capabilities such as one number access and call control. Avaya IP Office 8.0 also offers "serverless" collaboration capabilities delivered through an integrated unified communications module, called the Avaya C110 Unified Communications module. ...