VARINDIA IT MAGAZINE

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE   With an aim to improve Haier's overseas service and achieve multi-channel interaction with customers, Haier Group Overseas Customer Service has recently adopted Oracle Service Cloud(NYSE:ORCL) to build a new overseas service managing platform. As the first home appliance company to start using RightNow in APAC, the first phase of this project went live at the end of 2013 in India. Capgemini China facilitates Haier to improve the customer experience and reputation with a multi-channel consolidation including social network monitor and customer care communication as well as crisis management for emergencies with Capegmini India devoting. Song Xuewu, Overseas Market Service Director, Haier Group , said, “As the leader in global white home appliance, Haier hopes to establish a real-time interaction platform for its users and resources required, which enables users and resources providers to keep interaction wit...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE   Citrix(NASDAQ:CTXS) has reportedly made an official announcement regarding the new security and feature enhancements to the Citrix XenMobile solution . The new release empowers organizations in highly regulated industries, such as government agencies, to embrace device choice, improve productivity with quick access to more apps, and provide support for Microsoft Lync online meetings and other communication environments, without sacrificing security, control and, most importantly, user experience. Citrix also enables enterprises and government agencies that are planning to phase out BlackBerry devices to transition smoothly, knowing their data and existing apps are secure, integrated and supported. Tom Simmons, Area Vice-President, U.S. Public Sector, Citrix , added, "By embracing these mobility trends, agencies can improve employee productivity and job satisfaction while taking advantage of the latest in devic...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE As per the latest announcement made by NetIQ , the company has made MobileAccess available . MobileAccess is a virtual appliance that enables convenient, secure access via a single touch from iOS or Android mobile devices to business-critical corporate services and data that employees need to remain productive. By leveraging existing employee identities and extending pre-determined policies to support today’s BYOD initiatives, NetIQ MobileAccess allows secure access from the personal mobile devices upon which today’s workforce thrives. IT organizations can struggle with the conflicting need to tightly control access to sensitive data while staying in step with business demands for mobility solutions as well as SaaS, Web and legacy applications underpinning business processes. NetIQ MobileAccess provides secure direct access to corporate services and information housed in today’s rich Intranets – via single touch ...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Rashi Peripherals has celebrated its Silver Jubilee Anniversary recently, marking its 25 years in the IT industry. It was this day that Rashi Peripherals was incepted with the objective of bringing IT products and solutions to each and every town of India.  True to its vision, Rashi takes pride in having a large reach of 58 branches, 62 service centers, 95 locations all over the country and 9000 customers across 750 towns. A humble beginning with just 2 employees, Rashi now employs more than 800 people, distributing 18 brands and marketing 18 million units annually.  With CAGR of 30%, Rashi is also amongst the fastest growing distributors in the country. 100+ awards won by Rashi is testimonial of its rapid but consistent growth year over year. Rashi is also unique in many ways; it is not only a distributor but a true Marketer and has strong service networks all over India. ...