IBM Cloud helps SMBs to improve collaboration and customer service

To transform their IT, enhance organizational collaboration, and provide better services to customers, several small and medium businesses (SMBs) across India have adopted IBM Cloud. SEL Group, Polytech Instruments and Strategic Decisions Group (SDG) will use IBM Connections Cloud, enabling them to significantly reduce operational costs and improve productivity.

“Enterprises, small or large, are harnessing the benefits of cloud computing. They face challenges around reliability, standards, security, and control in truly extending the use of cloud beyond IT. IBM Connections Cloud provides easy-to-access integrated email, social business capabilities and third-party applications along with its enterprise-grade security and control. This will help these SMBs to overcome the challenge of optimizing workforce with minimal IT spend, with client delight in mind,” said Gaurav Sharma, Director,  Social Solutions, Smarter Workforce & Internet of Things, IBM India /SA...Read more

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