Dell enables Vcare Call Center to scale up operations
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Dell(NASDAQ:DELL) has announced its successful customer win of Vcare India Call Center . Dell's solutions will provide an agile infrastructure to enable growth and scalability for Vcare. Dell’s right solution approach coupled with customer support and workshops helped Vcare understand the benefits of Dell solutions - Dell Equal logic PS6510X x 2 , PowerEdge M620 along with Force 10 MXL X2 , Power Connect 8132F x 2 supplemented with VMware virtualization for their complete virtual infrastructure. Additionally, Dell also helped Vcare team to enhance their customer experience and to upscale their network to 10G with Dell MXL & Power Connect offerings. Hardware along with end to end implementation services and mission critical pro support plus (Proactive support) support SLA distinguished Dell from Competition . "We are able to respond to the needs of the business faster with the scalab...