Nokia Siemens Networks' Latin America GNOC starts operations
Nokia Siemens Networks (NCN) has announced the start of operations for its Global Network Operations Center (GNOC) in Sao Paulo, Brazil. NII Holdings, which operates under the NEXTEL brand in Latin America, is the first operator to use the GNOC to centralize its network operations. Nokia Siemens Networks currently manages operations for NII's multi-vendor networks across five countries: Argentina, Brazil, Chile, Mexico and Peru. The GNOC will allow Nokia Siemens Networks to consolidate network operation activities across the five countries, providing economies of scale and improving network efficiency.
Other operators in the region are expected to be able to benefit from the GNOC and its remote service delivery model. The center has the potential to serve as a "near shore" location for operators in the Americas time zone. The 16,000-sq. ft. facility will initially have150 expert technicians with the capacity to host up to 300.
"This new facility now joins our group of GNOC's globally, providing increased efficiency in network operations for operators in Latin America and worldwide," said Armando Almeida, Head of Global Services, Nokia Siemens Networks. "Latin America and Brazil in particular are growth markets. NII is our GNOC's first customer in the region, and we will leverage its scale, automated tools and processes to drive speed, quality and efficiency in the operator's network."
In 2010, NII signed a managed services agreement with Nokia Siemens Networks, which was the first of its kind in Latin America. It is one of Nokia Siemens Networks' largest, multi-vendor, multi-country managed services agreements in the region. As part of the contract, Nokia Siemens Networks will centralize and consolidate NII's network operations from across five countries through its new GNOC in Brazil during the third quarter of 2011.
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