Cisco buys Cloud-Based Services Management Company

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

Cisco buys Cloud-Based Services Management Company 
It seems the networking company, Cisco Systems, is planning yet another acquisition. As per the latest update, Cisco has announced its intention to purchase SolveDirect, which is a Vienna-based privately-held company that focusses on cloud-delivered services management software and services.
It is reportedly said that the SolveDirect team will join the Cisco Services team, under the leadership of Mala Anand, Senior Vice-President, Cisco Services Platforms Group.
Mike Flannagan, Senior Director & General Manager, Integration Brokerage Technology Group, Cisco, said, "For the time being, the vast majority of interactions with external parties are manual. They are either making phone calls back and forth, or sending emails, or using each other's web presence to provide updates on support issues. An automated electronic exchange of information is a lot more efficient. And that is effectively what SolveDirect does. It is a huge driver of operational efficiency that runs completely independent of any Cisco hardware or software solution....See More

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