Microsoft announces Dynamics CRM 2013

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

Microsoft announces Dynamics CRM 2013 
The Redmond giant Microsoft(NASDAQ:MSFT) has announced that it is planning to make the next version of Microsoft Dynamics CRM available in the fall of 2013. Designed to redefine how businesses engage with their customers, the new version represents the approach Microsoft Dynamics is taking for developing and delivering business solutions that put people at the centre.

Available both online as Microsoft Dynamics CRM Online Fall '13 and on-premises as Microsoft Dynamics CRM 2013, this major release will deliver more personal experiences to sales, marketing and customer care professionals.

Customer-centricity is the key. We want businesses to think about how they can help their customers match the right solutions, engage on the right terms and nurture their customers to ensure that every engagement they have with them is productive and enriching, said Samik Roy, Director & Business Head, Microsoft Dynamics (Applications) Business.

The new release gives people the ability to access their information on a variety of devices; introduces a new user experience that is fast and fluid, enabling people to access information that is relevant to their jobs; and delivers richer contextual information that helps people have deeper insights......See More

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