HCL Care opens 300 service centres across India

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE HCL Care opens 300 service centres across India HCL Care, the consumer business unit of HCL Services Ltd., has expanded its multi-brand, multi-product service network to 300 centres under the brand name TOUCH. TOUCH service centres are a part of HCL Care's Direct-to-Consumer (D2C) initiative which is a one-stop destination for a consumer’s after-sales servicing and support needs for various brands across mobility, IT and consumer electronics & home appliances. Sharad Talwar, Head - HCL Care, HCL Services Ltd. said, "We have a legacy in service excellence spanning over decades. The exponential rise in electronic gadgets makes it imperative for consumers to have a trusted after-sales service partner. Keeping this in mind we launched HCL TOUCH centers, with an aim to become the first organized player to offer a reliable, hassle-free service for multiple product & brands under one-roof. This landmark expansion of 300 walk-in centers will add immense value to our OEM partners and retailers." HCL Care's TOUCH service centers bring the entire ecosystem of retailers, e-commerce, Large and Small Format Retail under one roof to provide end-to-end support services for IT, Mobility and Consumer Electronics products. A wide array of products comprising of Mobile Phones, Smart Phones, Tablets, Laptop, Desktop, Printers, TV and lifestyle products are serviced under these multi-brand service centers. HCL Care is a preferred partner for leading brands across Mobility, IT and Consumer Durable categories.

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