B2X acquires majority share in Service Solutions (TSS) in India

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE


B2X acquires majority share in Service Solutions (TSS) in India
B2X Care Solutions has announced that it has raised $15 million in Series B funding and has acquired majority share in, The Service Solutions (TSS) in India. Through this acquisition, all TSS service stores will be rebranded as B2X Care Solutions with plans for huge growth in 2015, expanding B2X's global footprint in India rapidly. Moving forward, B2X will leverage TSS's deep expertise and capabilities to transfer its existing SMARTBAR model into multi-brand service and retail stores in India.
"We couldn't be happier to announce our funding and acquisition of TSS at the same time. The financing will help us to aggressively grow our engineering and sales efforts in response to the expanding demand for our Smart Service Platform. For us to be successful in India, we know that it will require very strong local capabilities. TSS is a rising star in India and their cloud- based capabilities completes the B2X technology roadmap. In addition, the TSS leadership team has a strong background and is extremely well connected in our industry in India, which opens up great opportunities for future growth," said Thomas Berlemann, CEO of B2X Care Solutions.
"We have truly built a technology-enabled services company with our own software development and evolved a cloud-based After Market Support Platform, and this will further increase B2X's customer service focus in one of the fastest-growing smartphone markets in the world," said Sreevathsa Prabhakar, Founder & Managing Director, TSS.
TSS, at present, has 19 operational Apple Authorized Service locations in India and few under construction, with plans to expand coverage significantly by the end of 2015 across the country. B2X will hire high caliber talent in India to support this expansion, for enhancement of its software development capabilities to serve customers globally, and for general business growth. 
The existing management team will continue to drive business in India and Middle East for B2X, with Sreevathsa becoming the Managing Director of the new entity.
Additional customers of TSS include companies such as Micromax, D-Link, HCL Infosystems, Voltas Limited, Fly Mobiles, and AnyData Technologies. B2X India will be headquartered in Mumbai with a subsidiary office in Dubai.

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