DONE serving the Indian F&B industry with innovative solutions

Himanshu Khona, Director – Done Solutions in a chat with VARINDIA has discussed about the positioning of DONE, the adoption rate of his solutions in the country, the challenges that the company is facing at present besides its marketing strategy

How is DONE doing in the Indian market? What kind of a market share are you looking at?

The Indian market has welcomed us with open hands. We have served more than 2 lakh orders till date and our monthly orders have recently crossed the 30,000 mark. Our steady growth ascertains customers’ faith in us as our clientele is increasing by 28% average month over month. We are aiming to become a complete single package solution to run a restaurant.

What kind of responses are you getting from your clients? Name some of your esteemed clients and what kind of services have they adopted?

Endorsements from clients and being approached by many start-ups through word of mouth demonstrate a warm response to our services. We have empowered our clients such as Natural’s Ice Cream, Eatsome, Eatlo, Box8, Wok in the Box, Baskin Robbins, 6th Street Yogurt, Torrp it up, Eatsome, Khans, Zaffran, Dumadum Biryani, Kaati Zone, Eatlo etc., with our Order Management, CRM and analytics platform. Additionally, our in-house call-centre also ascertains smooth workflow and high quality standards... See more 

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