Motorola enhances its service support with “Moto Xpress”

Motorola has announced “Moto Xpress”, a pilot project to provide after-sales services to its consumers at their doorstep in Delhi, Gurgaon and NOIDA. A home pickup and drop service, the “Moto Xpress” will rectify software and accessory-related issues, on the spot within an hour and hardware issues will be resolved within 5 working days.  The “Moto Xpress” service can be availed for just INR199 per service.

moto xpress 300x300 Motorola enhances its service support with Moto XpressMotorola intends to create a simple process from the time buyer owns a Motorola product. In case an issue arises with Motorola smartphone, user can dial Moto Xpress Service Booking number “011-41717124”. As user registers request, the service staff will reach out to a trained Motorola representative who will be at the doorstep on his bike, in no time. In India, Motorola customer satisfaction score is over 85 per cent and with the latest initiative the company aims to continue enhancing the after-sales services. Our other customer care initiatives will continue to operate as it is...Read more

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