Ameyo Receives 2015 Frost & Sullivan Asia Pacific Customer Value Enhancement Award

Ameyo has been presented the 2015 Frost & Sullivan Asia Pacific Contact Center Applications Customer Value Enhancement Award.

Bishal Kumar, CEO of Ameyo said “The hard work, commitment and passion of the Ameyo team has paid-off. We are extremely thrilled and proud that the effort of Ameyo has been recognized by Frost & Sullivan. The award showcases how we have delighted our customers by making significant changes in our service environment and leveraging technology that enables proactive service delivery with rapid communication and effective collaboration to enable customer success”.

In order to meet increasing customer expectations, businesses need to move to contact center architecture and away from telephone-only architecture to support myriad customer interaction channels. To support an omni-channel experience and better manage cost, enterprises seek a solution that knits together complementary functionality to broaden the experience ...Read more

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