m-Governance: The Way Forward for Digitally Equipped Citizens

Mobile technologies being one of the most preferred channels of interactions has taken the world by storm, unlocking diversified avenues. It has revolutionized the way people and businesses interact with each other. Given the unparalleled advancement of mobile technologies, both public and private sectors have realized its impact on the society. To build a multichannel approach, governments have adopted the m-Governance model with a vision to extend support and augment its performance for a digitally enabled society.

m-Governance enables governments to improve their services and strengthen their connect with people, using mobile or wireless technologies. The boundary-breaking potential of this model has created a digital nervous system for governments and given them the power to service citizens 24*7. Governments have been successful in creating seamless integration across multiple departments and making services available on different mobile platforms....Read More

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