Pegasystems launches Pega GDPR Accelerator

Pegasystems Inc. has announced Pega GDPR Accelerator – a set of customizable templates for Pega software that helps businesses accelerate compliance with the EU’s General Data Protection Regulation (GDPR).


When GDPR becomes effective on May 25, EU residents will have unprecedented powers to view, limit, or even erase any information businesses collect about them. And the demand will likely be significant. According to a recent Pega study of 7,000 EU residents, 82 per cent plan to exercise these new GDPR rights when the regulation goes into effect. But saddled with legacy systems, most global businesses are unprepared to track and gather this information on demand across their siloed organizations. This could result not only in the loss of valuable customer data but also massive fines of up to four per cent of global revenue for non-compliance.


To address this extraordinary IT infrastructure challenge, Pega GDPR Accelerator provides a set of customizable GDPR templates and sample best practices extensions for Pega Customer Service application and Pega Platform users. These templates enable companies to quickly stand up an automated GDPR request portal that fetches customer data spread across the enterprise. Pega’s underlying digital process automation (DPA) software orchestrates these requests across highly dispersed global systems – even when no APIs are available. This allows businesses to manage GDPR-related requests with security and accountability while providing a full picture of their customer’s data....Read More

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