VARINDIA IT MAGAZINE

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE   Serco has appointed Tom Riall as Chief Executive of its newly formed Global Services business.  Susir Kumar will take over as Executive Chairman of Serco’s Global Services Division. In his role as Chief Executive, Tom will be responsible for the running of the entire business and ensuring the long-term success and profitability of the Global Services Division. Tom Riall, Chief Executive, Global Services Division, Serco said, “We have emerged as a new force in the business process outsourcing market worldwide. We have an outstanding management team in place and I look forward to making my contribution to further accelerate the growth of the business.” Susir Kumar, Executive Chairman, Serco Global Services, said, “I offer my congratulations to Tom and also wish him well in his new role at the helm of Serco’s global BPO business. I look forward to working closely with Tom in my role as Chairman particularly in the areas of St...

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE Serco has launched a new global BPO division that will improve the services Serco provides to its customers and enable it to target global opportunities both in the public and private sector. Also referred as the Global Services division within Serco, it heralds the emergence of a formidable top-tier BPO player, both within the international and Indian markets, with revenues in excess of $ 1 billion by the end of this year. Tom Riall, CEO Designate, Global Services, Serco said, "The evolution of the Global Services division supports Serco's vision to create a leading international Business Process Outsourcing Company. We will now be reckoned as an end to end service provider offering the complete spectrum of business services to customers in the public and private sector around the world, by combining Serco's front end service capabilities along with world class middle and back-office capabilities. Furthermore, the Global Service...