Nokia Siemens Networks expands Global Service Delivery Centre in Chennai

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

Nokia Siemens Networks expands Global Service Delivery Centre in Chennai

Nokia Siemens Networks has announced the relocation and expansion of its Global Network Solutions Centre (GNSC) to a new site in Chennai. Since its launch in 2007, the Chennai GNSC has witnessed tremendous growth. This includes a ten-fold increase in the number of subscribers it supports on behalf of operators around the world to 77 million. In addition, the centre now remotely manages over 87,000 base station sites, 14 times the number when it opened four years ago.

The new facility occupying 90,000 sq. ft. was inaugurated by Vishant Vora, Group CTO, Vodafone India, in the presence of Armando Almeida, Head of Global Services, Nokia Siemens Networks.

"The expansion of the Chennai GNSC is a reflection of the success of the global service delivery model we pioneered," said Armando Almeida. “The Chennai facility, with its vast engineering and telecom talent, has played a significant role in the success of our alternative service delivery model. This model allows us to centralize and consolidate operations for customers around the world. It provides significant cost savings and improved operational efficiency, freeing up resources to allow operators to focus on their business goals."

The Chennai GNSC was the first centre set up by Nokia Siemens Networks in 2007 to pioneer its unique Global Service Delivery model providing remote delivery support across its services businesses including care, network implementation and managed services. It is one of three currently operating GNSCS, with two others in Noida, India and Lisbon, Portugal. Two further service delivery centres are currently being established in Russia and Brazil - as announced in 2010.

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