Oracle announces Oracle CRM On-Demand Release 19

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

Oracle a nnounces Oracle CRM On-Demand Release 19

Oracle has announced Oracle CRM On-Demand Release 19 which introduces capabilities designed to drive revenue, reduce costs, and improve the customer experience which provides new cloud extensibility and mobile choices, including the personalized ability for customers and partners to access critical CRM information in the way that is easiest, from iPad tablet, iPhone to BlackBerry to Microsoft Outlook. Its ubiquitous access removes the update burden for sales representatives and helps ensure data is consistent, helping them focus on selling, rather than wasting precious time making manual updates. Oracle CRM On-Demand Release 19 delivers enhanced industry functionality for life sciences, insurance, financial services and automotive.

"Oracle CRM On-Demand Release 19 introduces extensive new capabilities such as next-generation mobility and opportunity hierarchies to increase user productivity. Enhanced Open CTI APIs and hosted Java customizations enable developers to leverage open standards to meet unique customer requirements," said Jonathan Eastwood, Manager, Business Delivery, CRMNow.

"With the last major release of Oracle CRM On-Demand a mere nine months ago, Oracle once again showcases its industry leadership in innovation by consistently delivering new value to sales representatives on their own fast-paced timetable. Oracle CRM On-Demand Release 19 introduces incredible diversity and ease-of-use, creating dramatic time savings for sales representatives and new revenue opportunities for organizations as a whole. Oracle is committed to providing unrivalled business value, which is irrefutably evident in the new mobile and cloud capabilities now available in Oracle CRM On-Demand Release 19," said Anthony Lye, SVP, Oracle CRM.


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