Convergys to recruit 1,000 by year end

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

Convergys Corp. is expected to increase 1,000 jobs in India by December. The Company is already said to have increased 1,500 jobs (net additions) in India so far this year. The Company presently has a headcount of about 12,000 in India. Three of its customer management centres are in Gurgaon and one each in Pune, Thane and Bangalore. Convergys also has an information management centre in Hyderabad.

Hanumant Talwar, MD & Country Manager - India, Convergys said, "We are seeing demand from clients and a lot of that is concentrated toward India at this point. We grow in markets where our clients want us to be. It was too early to predict the impact of the US debt crisis on demand for BPO services, but it could have a positive spin-off for outsourcing. Organisations may have to bring down their costs and so they may tend to outsource more. Our main thrust right now is Gurgaon and Bangalore. In the next six months, the key drivers (for hiring) will be Pune, Bangalore and Thane."

Convergys is also scouting for new locations in India but did not divulge the potential sites. Globally, the Cincinnati, Ohio-headquartered company has approximately 70,000 employees in 67 customer contact centres and facilities in the US, Canada, Latin America, Europe, West Asia and Asia.


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