Newgen Software implements BPM Solution

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

Newgen Software Technologies Limited has announced the implementation of its BPM solution based on Workflow and Document Management System (DMS) at Marfin Laiki Bank, Cyprus and Remote Image Server (RIS) at Greece and Serbia. Newgen's solution comprising OmniFlow, OmniDocs and OmniScan is expected to meet the Bank's entire document processing needs, ensure faster Turn Around Time (TAT), reduce operational costs, enhance customer satisfaction and increase revenue.

Newgen solution is to pave the way for Marfin Laiki Bank to expand its markets and grow its customer base with faster and efficient services. Newgen's end-to-end solution will ensure seamless integration with core applications. The key processes being automated include, Staff Loan processing, Customer fund transfer, customer Creation, Cash Order Approval and Circulation in Branches, Customer Limits Creation and Maintenance, Processing of Customer Maintenance Request and Processing of Reported Fraud Incidents.


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