Iomega announces Network Storage Support Services

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

Iomega announces Network Storage Support Services

Iomega has launched nationwide enterprise-grade support services for SMBs and Remote Office/Branch Office (ROBO) customers using Iomega networked attached storage (NAS) products. With the launch of the "Toll Free" customer service facility, Iomega NAS customers can call free of charge and avail the technical support and customer service facilities over the phone.

Iomega will station professional engineers in India for the telephone support. Customers will also have the option to acquire 24x7 telephone support. Iomega will have resources stationed across 21 cities in India to provide customers onsite support for installation and implementation of products and services. Iomega will offer post-sales "next business day" onsite support to its network storage customers.

Praveen Sahai, Director - Sales, India and SAARC & Strategic Marketing Director, Iomega, said, "An increasing number of SMBs are actively looking at adopting high-quality, enterprise-grade technologies that are cost-effective and easy to implement. While they typically want the most advanced technologies, most SMBs do not have dedicated in-house IT resources. To address that need, Iomega is launching support services that will make it easier for SMBs to install, utilize and maintain the data management advantages of their Iomega network storage systems."


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