Rashi extends its Relationship with Plantronics

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

Rashi extends its Relationship with Plantronics

Rashi Peripherals has announced that it has been named a national service provider for Plantronics Bluetooth-enabled products in India starting January 2012. With this tie-up, end-customers and partners will now have access to 64 well-equipped service centres in India for Plantronics product replacement.

Under this service tie-up, if a product needs to be replaced, a customer simply calls a toll-free number and they are given a unique order reference number. This unique order number enables the customer to then go directly to the service centre and quickly obtain a new unit after a basic testing procedure confirms if replacement is required.

Bobby Joseph, Country Manager, Plantronics, India, said, "We are very pleased with this extended level of partnership with Rashi Peripherals. We understand that customer satisfaction is essential for our success. This new service arrangement with Rashi Peripherals will reinforce Plantronics' commitment to provide best-in-class service and technical assistance to our customers."


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