Genpact introduces Offerings to optimize A2I Operations

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

Genpact introduces Offerings to optimize A2I Operations

Genpact Limited has announced its offering that streamlines the application-to-issue (A2I) processes for life insurance companies. Genpact's A2I solution saves life insurance companies time and money by streamlining these critical processes to work together more efficiently and effectively, which has already been proven with existing clients.

Genpact's A2I SEP solution leverages the diagnostic results to build a roadmap to optimize the processes, using a scalable infrastructure, automation of manual steps, database integration, document management, technology standardization, and deep insurance industry expertise. As a result, Genpact can help bring cycle times to best-in-class levels of 15-30 days, increase accuracy of reporting, eliminate costs, and increase placement rates, which translates into millions of dollars of incremental revenue for the insurance operation.

"Genpact's diagnostic process and SEP methodology uncovered millions of dollars of potential cost savings for Genworth by thoroughly analyzing our application receipt to issue process. Their A2I offering has resulted in meaningful cost savings while also helping improve our service delivery," said Paul Gomez, Senior Vice-President, Customer Service, Genworth.

"Genpact is excited to bring our A2I SEP offering to market because we know that life insurance companies can significantly increase the effectiveness of their end-to-end A2I processes. Our SEP differentiation and life insurance industry expertise enables us to help our clients decrease time and costs and increase accuracy and efficiency throughout their entire A2I value chain, leading to satisfied customers and greater revenues," said Mohit Thukral, Senior Vice-President & Global Business Leader, Banking, Financial Services and Insurance, Genpact.


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